Return & Exchange Policy

Last updated 2 September 2026

How to return or exchange a Kyvara piece after delivery.

Return window

Unworn pieces in original packaging can be returned within 7 days of delivery for a refund or exchange.

Condition

Pieces must be unused, with tags and packaging intact. Hygiene items such as earrings can only be returned if faulty.

Process

Contact support with your order number. We will share the return address and, where applicable, arrange a pickup.

Exchanges

Size or design exchanges are subject to availability; any price difference is settled before dispatch.

Questions about this policy? Visit the help centre.