Refund Policy
Last updated 2 September 2026
When Kyvara issues refunds and how long they take to reach you.
Eligibility
Refunds are issued for orders cancelled before dispatch, undelivered orders, and pieces that arrive damaged or incorrect.
How to request
Contact us with your order number within 7 days of delivery. Photos help us resolve damage claims quickly.
Timelines
Approved refunds are sent to the original UPI account or bank account within 5–7 business days.
Non-refundable
Custom or personalised pieces cannot be refunded unless they arrive faulty.
Questions about this policy? Visit the help centre.